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Are you taking gabapentin or pregabalin (brand names include Lyrica, Alzain, Neurontin)? 

The changes outlined below come into effect from April 2019. These changes follow government consultation because of concerns around misuse and will mean that these drugs become controlled drugs.

What does this mean to me?

There will be changes to the following:

  • Prescriptions will expire 28 days from the date on the prescription
  • Any pharmacy 'owings' must be collected by the expiry
  • Quantities will be reduced to a maximum of 30 days
  • Repeat dispensing cannot be used.
  • You will need proof of identity to collect from a pharmacy
  • You will need to sign when collecting your prescription
  • Emergency supplies and loans cannot be made from pharmacies if you run out.

Do I need to do anything?

Make sure you get any prescriptions you have dispensed before 1st April 2019. If you are owed any medication by your pharmacy, make sure you collect this before 1st April 2019.

CHANGES TO PRESCRIPTION TELEPHONE LINE AVAILABILTY TIMES - Please note that from April 9th 2018 the Prescription Line will only be available from MON-FRI 9AM-12 MIDDAY.

All repeat prescriptions are computerised.

You can order prescriptions in a number of different ways.

1. Dropping your order into the box on the wall in Reception.

2. On the Phone Mon - Friday 9:00am - 12 midday .  Repeat Prescriptions are option 3 on the phone line.

3. On the Internet 24 hrs a day.  To do this you must have registered for the service in person at reception.

Please nominate a chemist and your repeat prescription will be sent directly to the chemist.

Please give at least 2 days notice when reordering prescriptions.

Please allow 2 days before collecting your prescription from the chemist.

You now need to register for our on line services in order to order your repeat medication.   If you have not registered for on line appointments previously then please ask for a form from one of the reception team.  Please remember to bring with you one form of ID, ie Passport, Driving Licence.

Patients that use the same medicines regularly may be able to benefit from using the NHS Electronic Repeat Dispensing (eRD) Service.  This means you won’t have to re-order or collect your repeat prescriptions from your GP practice every time you need more medicine.

Please find information on this under the Prescriptions Heading.




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